From your customers’ feedback you’ll know that smart heating is about more than just efficiency and saving money; it’s control when and where they need it, it’s ease of use, convenience, reliability, well-designed features, and flexibility to adapt to the changeability of our lifestyles.
So, when recommending a smart heating system for your next job, how do you choose between so many options on the market like Wiser, Nest, Hive and Tado? How can you be sure which one ticks the right boxes?
We’ve listened to what’s most important to UK homeowners building smarter, more efficient homes; great features aren’t enough when what’s at stake is the user’s home environment. We know the value of build quality, reliable connectivity, and support being available when customers need it most.
Made for the UK – In the UK
Wiser’s smart heating products are manufactured in our Plymouth factory, designed with UK systems in mind utilising a standard UK wall plate and optimised for UK boiler systems, as well as heat pumps.
Rigorous quality checking and meticulous designs by our in-house engineering team ensure our products remain reliable, accurate and easy-to-use, backed up by 75 years of experience manufacturing tried and trusted heating controls.
Find out how our Plymouth factory is working towards becoming a Net Zero site and read about our climate-conscious partnerships in Wiser About Sustainability.
Connectivity you can rely on
Wiser devices communicate with the HubR – which in turn controls boiler output – via a Zigbee network rather than Wi-Fi, ensuring a reliable signal across the home and should your Wi-Fi fail, your smart heating won’t. A Wi-Fi connection is only needed for initial cloud setup.
Show your customers how to check signal strength themselves in the Wiser Home app (saving you a callback!) under Settings and Devices, and should they need to boost signal, for example in larger homes or those with thick walls, the Wiser Plug is a useful add-on which both boosts signal across the Wiser system, and as a bonus allows them to control and schedule a mains-powered device via the app.
Feature-packed and future-proof
Comfort, control and efficiency in one package; Wiser’s range of buildable kits let users make their home smart with the ability to expand the system at their pace and budget, brimming with features that provide superior control, better comfort and optimised energy efficiency:
- App-controlled central heating
- Multi-room smart heating control
- Energy-saving and comfort-boosting Smart Modes
- Boost or reduce temperatures via the app or device interfaces
- Voice assistant compatibility
- IFTTT compatibility
- Unique data displays and energy use feedback
- Smart plug integration
- Underfloor heating integration
- Electrical heating integration
- Heat pump compatible
- Create custom Moments for more automation
- Weather integration
- Open window detection
- App-based device locks
Wiser Home app
Their heating system in their hands, whenever and wherever it’s needed. Like you we believe controlling and understanding energy use should be simple, and the Wiser Home app does just that, with intuitive scheduling, monitoring and feedback.
(app lifestyle pic)
Enable the Smart Modes, check and adjust temperatures, create and edit schedules, create Moments where multiple devices are triggered for an event like movie night, integrate Wiser Home with third party apps like IFTTT, get system feedback and data displays, and control your smart plugs. The app is continuously improved and updated to ensure a future-proof smart home experience.
The app’s simple-to-use interface makes programming quicker and easier to get your customers up and running faster
Find out more about the Wiser Home app
Go multi-room
Better control means better efficiency, and Wiser’s multi-room smart heating control is made possible by our award-winning smart radiator thermostats, that fit quickly and easily to practically any thermostatic radiator valve.
- Control and schedule your smart radiator thermostats via the Wiser Home app.
- Twist cap enables temperature adjustment manually or via the app.
- Two temperature sensors ensure high accuracy.
- LED display.
- Control up to 16 rooms with up to 63 devices.
- Sleek design available in either white or anthracite.
Custom heating schedules for every room mean no more running from room to room turning manual thermostatic radiator valves (TRVs), simply add a smart TRV to every room and set a schedule to keep the study warm when working from home in the day, and the bedroom heating to turn on when you want to turn off for the night.
Heading home early and need to boost the living room heating? No problem, check and boost temperatures room-by-room in the app to temporarily override the system, which will return to normal schedules after the override has ended.
Smart Modes
Wiser’s Smart Modes have been carefully designed to maximise both comfort and convenience.
Turn on Away Mode to turn all setpoints down to a chosen minimum, so you won’t waste money heating an empty home. Left already? Enable via the app from anywhere.
Enable Eco Mode which learns about the thermal properties of your home and how quickly it cools down, and turns the boiler off ahead of its scheduled OFF time to save energy.
Comfort Mode is another intelligent learning mode that learns how quickly your home warms and enhances comfort by turning the boiler on ahead of its scheduled ON time to ensure temperatures are at your chosen level by the start of the ON period.
Discover more about the Smart Modes
Easy integrations
Are your customers ready and raring to go even smarter? Wiser is compatible with Amazon Alexa and Google Assistant voice commands, as well as IFTTT that lets the user take advantage of geofencing to automatically turn on Away Mode when they leave the address.
Working with a mixed heating system? Wiser’s Underfloor Heating Controller and Electrical Heat Switch lets the user take control of and schedule other heating sources like water-based underfloor heating and electrical panel heaters, all from the Wiser Home app alongside any other devices.
Insights & Heat Report
In the Wiser Home app, users will find their system data feedback zone, known as Insights. This feature displays heating use and boiler activation, the number of temperature overrides used, plus the savings made as a result of activating the Smart Modes.
Tap Heat Report to see temperature profiles for every zone in the system, showing exactly where heat is used and when. This feedback helps homeowners understand where more savings can be made so they can further tailor and optimise schedules to avoid unnecessary temperature overrides.
Have a data-loving customers who wants to make their data go further? Wiser is the only smart heating system to offer data displays that connect to a smart meter. When users upgrade to Insights+ with a low one-off purchase of £19.99 to unlock additional energy monitoring and budgeting tools to keep your spend on track, and even view energy use in terms of carbon footprint. Find out more about Insights+
Affordable Efficiency
Have a customer who’s unsure whether to invest in smart heating? Research by BEAMA and Salford University in 2021 showed that upgrading a basic thermostat to Wiser’s smart heating controls could save as much as 30%* off the annual heating bill, a significant cost reduction amid a cost-of-living crisis.
Wiser’s smart heating kits start from just £195, with kit options to suit practically any heating system and add-ons available to expand the buildable system to suit the customer, so it’s possible that within a single year Wiser could save your customer its purchase price in energy, and many happy users have already had their investment quickly pay off when they’ve upgraded to Wiser.
For more information on Wiser’s energy saving figures, visit the web page.
There for you – 7 days a week
Our UK-based support line is open every day of the week to answer user queries, assist with an order, and a dedicated technical team is ready to help with any problems and to help users get the most out of their Wiser home. More customer support from us means fewer callbacks to installers!
Need a hand? Use one of our support channels:
- Read our FAQ library
- Subscribe to the Drayton Controls YouTube channel for trade-specific how-to guides, panels, training and tips
- Email our Support Team
- Use our online contact form
- Call the team
- Find us on social media
Exclusive online training
If you’re an installer, you can train online and on-demand today to become Wiser Approved, and we’ll add you to our register of Approved installers so that prospective Wiser customers in your area can find you for their installation and generate leads. The free training will also give you all the information you need about installing, using, troubleshooting, and selling Wiser to your customer base.
Ready to train? Join our revamped loyalty scheme Drayton Rewards+ to access the free training, join a network of UK installers, earn points to spend in our rewards catalogue and score more leads.
Ready to help more UK homes enjoy future-proof smart heating?
More than 100,000 Wiser customers have chosen Wiser over other names like Nest, Hive and Tado, use our Product Selector now to find the right kit for your next smart heating install in a few quick questions.
*Smart thermostat system percentage savings based on BEAMA and Salford university research statistics 2021. Savings are a guideline and will vary based on your home's thermal performance.
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